SHIPPING & DELIVERY POLICY

Artisanal Fragrances offers shipping across India as well as internationally. We carefully prepare and dispatch every order to ensure that your fragrance reaches you safely and in excellent condition.

Estimated Delivery

Estimated Delivery Time: 5–10 Business Days Every fragrance is crafted with care. Our perfumes are handmade and produced in small batches rather than mass-produced and stored for long periods. This allows us to focus on freshness, quality, and consistency in every bottle. Orders can be placed 24/7. Once an order is received, it is generally prepared and dispatched within 48 hours. After dispatch, delivery may take approximately 5–10 business days, depending on the destination and other circumstances related to transit.

Shipping Charges

Free Shipping is available on orders across India. International shipping is also available. Delivery time for international orders may vary depending on the destination, customs procedures, and local delivery conditions.

Need Your Order Urgently?

We understand that sometimes you may need your fragrance sooner. If you have an urgent requirement, please contact us before placing your order. We will check our current production and dispatch schedule and do our best to accommodate your request. For urgent orders, please contact us at: Phone: +91 8800207728 Email: artisinalfragrances@gmail.com

Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp, wherever applicable. You can use the tracking details provided to monitor the status of your shipment.

Delivery Delays

While we work to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Public holidays
• High-volume periods
• Customs procedures for international orders
• Transportation or logistical issues
• Other unforeseen circumstances

We appreciate your understanding and patience in such situations.

Incorrect or Incomplete Address

Please ensure that your shipping details, including your name, address, phone number, postal code, and other required information, are accurate and complete before placing your order. Artisanal Fragrances cannot be held responsible for delays, failed deliveries, or additional issues resulting from incorrect or incomplete information provided at checkout. If you notice an error in your shipping information after placing your order, please contact us as soon as possible at +91 8800207728 or artisinalfragrances@gmail.com. We will do our best to assist you if the order has not yet been dispatched.

Failed Delivery / Return to Sender

If a shipment cannot be delivered due to an incorrect or incomplete address, customer unavailability, refusal to accept the package, or other reasons attributable to the recipient, the order may be returned to the sender. Any applicable return, refund, or re-shipping arrangements for failed deliveries will be handled in accordance with our Return & Refund Policy.

International Orders

Artisanal Fragrances ships internationally. International delivery timelines may vary depending on the destination country, customs clearance, local regulations, and other factors beyond our control. Customers are responsible for providing accurate international shipping information. Any customs duties, import taxes, or other charges applicable in the destination country, where applicable, may be the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us: Artisinal Fragrances Phone: +91 8800207728 Email: artisinalfragrances@gmail.com Thank you for your patience and for choosing thoughtfully crafted fragrances from Artisinal Fragrances.