PRIVACY POLICY
At Artisanal Fragrances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
>Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through trusted payment gateways)
>Non-Personal Information
We may also collect information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products and website.
- Personalize your shopping experience.
- Prevent fraudulent transactions.
- Comply with legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Analyze website traffic.
- Enhance your browsing experience.
You can disable cookies through your browser settings, although some website features may not function properly.
4. Payment Security
- We do not store your complete payment information on our servers.
- All payments are securely processed through trusted third-party payment gateways using industry-standard encryption technologies.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties when necessary, including:
- Payment service providers
- Shipping and courier partners
- Website hosting and technical support providers
- Government authorities when required by law
6. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.
7. Marketing Communications
With your consent, we may send you promotional emails about:
- New fragrance launches
- Exclusive offers
- Seasonal collections
- Brand updates
You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting our support team.
8. Third-Party Links
Our website may contain links to third-party websites. Artisanal Fragrances is not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing personal information.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your stored information.
To exercise these rights, please contact our support team.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Artisanal Fragrances
Email: support@artisanalfragrances.com
Phone: +91 88002 07728
Website: www.artisanalfragrances.com